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(423) 638-1410 hpeters@precisionturning.com

Terms of Service

Supplier and Purchasing Terms

Supplier Terms of Service

Precision Turning Specialties, Inc. (Supplier)

  1. ORDERS — All orders for CNC machined parts supplied by Precision Turning Specialties, Inc., Greeneville, TN (Supplier) in accordance with Buyer's drawings are subject to acceptance by Supplier. No order shall be binding until accepted in writing by Supplier. Revisions or cancellations of orders shall not be effective unless agreed in writing by Supplier. If Buyer cancels an accepted order, Supplier may impose a cancellation charge not exceeding the full amount of the order. Orders shall be in standard quantities unless otherwise agreed in writing.
  2. PRICES — Prices are based on Supplier's quotation, valid for 30 days unless otherwise stated. Buyer may correct or cancel orders in writing upon notification of pricing errors.
  3. SHIPMENTS AND PAYMENTS — Payment terms are net 30 days from invoice date, subject to Buyer's credit approval, or prepaid, unless otherwise agreed in writing. Buyer is responsible for all shipping costs unless otherwise agreed in writing. Shipments are subject to Supplier's approval. If Buyer fails to make payments as agreed, Supplier may defer shipments or cancel orders until payment or satisfactory security is received. Buyer is liable for any additional costs due to compliance with Buyer's shipping instructions.
  4. TAXES — Prices exclude applicable taxes unless separately itemized. Buyer shall be responsible for any existing or future Manufacturing, Sales, Use, or similar taxes applicable to the transaction.
  5. WARRANTY — Supplier warrants that CNC machined parts conform to Buyer's provided drawings and specifications and are free from defects in material and workmanship. Supplier does not perform design, engineering, or mechanical testing unless explicitly agreed in writing. Defective parts may be returned for repair, replacement, or refund at Supplier's option, provided defects are reported within a reasonable period after receipt. Supplier is not liable for consequential damages or costs of work performed without Supplier's written approval.
  6. DELAYS IN DELIVERIES — Supplier shall not be liable for delays beyond its reasonable control, including but not limited to fires, floods, strikes, wars, transportation issues, material shortages, or government regulations. Supplier shall notify Buyer promptly of any delays and work to mitigate impacts.
  7. WAIVER — No waiver, alteration, or modification of these terms shall be binding unless made in writing and signed by an authorized representative of Supplier. Waiver of any default shall not constitute a waiver of subsequent defaults.
  8. RETURNS — Defective or non-conforming parts may be returned with Supplier's written authorization. Buyer shall bear return shipping costs. Buyer shall notify Supplier of intent to return within 30 days of inspection or use.
  9. ENTIRE AGREEMENT — These terms constitute the entire agreement between Supplier and Buyer. No additional terms, whether in Buyer's purchase order or elsewhere, shall be binding unless agreed in writing by an authorized representative of Supplier.
  10. SHIPPING AND PACKING — Supplier shall ensure CNC machined parts are suitably packed for safe shipment to prevent damage. Buyer is responsible for all shipping costs unless otherwise agreed in writing.
  11. RISK OF LOSS — Risk of loss transfers to Buyer upon delivery to the carrier at Supplier's facility.
  12. INSPECTION AND QUALITY CONTROL — Supplier maintains internal inspection records to ensure parts conform to Buyer's drawings. First Article Inspection (FAI) reports or other inspection reports will be provided only if requested by Buyer in writing and agreed upon by supplier. An additional charge may be applied for inspection reports not specified at the time of quotation. Buyer shall perform final inspection within a reasonable time after receipt.
  13. RIGHT OF ACCESS — Buyer, its customers, or regulatory authorities may request access to Supplier's facilities and relevant records to verify conformance to requirements. Supplier shall provide reasonable assistance at no additional cost, in compliance with ISO 9001 and AS9100 standards, if applicable.
  14. GOVERNING LAW — This agreement shall be governed by the laws of the state of Tennessee.
  15. INDEMNIFICATION — Buyer shall indemnify and hold Supplier harmless from any claims, damages, or losses arising from Buyer's use of CNC machined parts, except for those resulting from Supplier's gross negligence or willful misconduct.
  16. RECORD RETENTION — Supplier shall maintain internal manufacturing and inspection records for a minimum of three (3) years, available to Buyer upon request.
  17. CERTIFICATE OF CONFORMANCE — Supplier shall provide a Certificate of Conformance with shipments if requested by Buyer, confirming compliance with Buyer's drawings and specifications.
  18. RAW MATERIAL CERTIFICATES — Supplier shall provide chemical and physical certificates for raw materials used in CNC machined parts if requested by Buyer.
  19. DEFAULT TOLERANCE — Unless otherwise specified on Buyer's drawings, Supplier shall apply a standard CNC machining tolerance of ±0.005 inches (0.127 mm).
  20. QUALITY MANAGEMENT SYSTEM — Supplier shall maintain a quality management system compliant with industry standards (e.g., ISO 9001, AS9100) where applicable.
  21. COUNTERFEIT PARTS — Supplier shall implement measures to prevent the use of counterfeit raw materials or components.
  22. PERSONNEL AWARENESS — Supplier shall ensure personnel are aware of their contributions to product conformity, safety, and ethical behavior.
  23. PERSONNEL COMPETENCE — Supplier shall ensure personnel are competent and qualified to perform CNC machining tasks.
  24. CONTROL AND MONITORING — Supplier's performance may be monitored by Buyer. Corrective action may be required if performance targets are not met.

Purchasing Terms of Service

Precision Turning Specialties, Inc. (Buyer)

  1. ORDERS — All purchase orders issued by Precision Turning Specialties, Inc., Greeneville, TN (Buyer) for raw materials or processes (e.g., plating, heat treatment, passivation) are subject to acceptance by the Supplier. No order shall be binding until confirmed by the Supplier. No revisions or cancellations to orders shall be effective unless agreed in writing by Buyer. If Supplier cancels an accepted order, Buyer may seek reimbursement for reasonable costs incurred. Orders shall be in standard quantities unless otherwise agreed in writing.
  2. PRICES — Prices are based on Supplier's quotation, valid for 30 days unless otherwise stated. Buyer may correct or cancel orders in writing upon notification of pricing errors.
  3. SHIPMENTS AND PAYMENTS — Payment terms are net 30 days from invoice date unless otherwise agreed in writing. Shipments are subject to Buyer's approval. If Supplier fails to deliver as agreed, Buyer may defer payments or cancel orders. Supplier is liable for any freight rate increases or additional costs due to non-compliance with Buyer's shipping instructions.
  4. TAXES — Prices shall include all applicable taxes unless separately itemized. Supplier shall include applicable state taxes on invoices for goods or services used in Tennessee.
  5. WARRANTY — Supplier warrants that raw materials and processed parts meet Buyer's specifications and are free from defects in material and workmanship. Defective goods may be returned for repair, replacement, or refund at Buyer's option, provided defects are reported within a reasonable period after receipt. Supplier is liable for reasonable costs incurred by Buyer due to defective goods, excluding consequential damages unless agreed in writing.
  6. DELAYS IN DELIVERIES — Supplier shall not be liable for delays beyond its reasonable control, including but not limited to fires, floods, strikes, wars, transportation issues, or material shortages. Supplier shall notify Buyer promptly of any delays and work to mitigate impacts.
  7. WAIVER — No waiver, alteration, or modification of these terms shall be binding unless made in writing and signed by an authorized representative of Buyer. Waiver of any default shall not constitute a waiver of subsequent defaults.
  8. RETURNS — Defective or non-conforming goods may be returned with Buyer's written authorization. Supplier shall bear return shipping costs. Buyer shall notify Supplier of intent to return within 30 days of inspection or use.
  9. ENTIRE AGREEMENT — These terms constitute the entire agreement between Buyer and Supplier. No additional terms, whether in Supplier's forms or elsewhere, shall be binding unless agreed in writing by an authorized representative of Buyer.
  10. SHIPPING AND PACKING — Supplier shall ensure raw materials and processed parts are suitably packed for safe shipment to prevent damage.
  11. RISK OF LOSS — Risk of loss during shipment remains with Supplier until delivery to Buyer's designated facility.
  12. INSPECTION AND QUALITY CONTROL — Buyer shall perform final inspection within a reasonable time after receipt. Goods failing to meet specifications may be rejected.
  13. RIGHT OF ACCESS — Buyer, its customers, or regulatory authorities shall have access to Supplier's facilities and records related to the order to verify conformance to requirements. Supplier shall provide reasonable assistance at no additional cost, in compliance with ISO 9001 and AS9100 standards.
  14. GOVERNING LAW — This agreement shall be governed by the laws of the state of Tennessee.
  15. NONCONFORMING PRODUCT — Supplier shall notify Buyer of nonconforming raw materials or processed parts and obtain Buyer's approval for disposition.
  16. CHANGES — Supplier shall notify Buyer of any changes in product, process, suppliers, or manufacturing facility location and obtain Buyer's approval where applicable.
  17. SUPPLIER REQUIREMENTS FLOW DOWN — Supplier shall flow down applicable requirements, including Buyer's customer requirements, to its supply chain.
  18. RECORD RETENTION — Supplier shall maintain manufacturing, inspection, and test records for a minimum of seven (7) years and make them available to Buyer upon request.
  19. CERTIFICATE OF CONFORMANCE — Supplier shall provide a certificate of conformance with all shipments, confirming compliance with specifications.
  20. PRODUCT IDENTIFICATION AND TRACEABILITY — Supplier shall provide lot code, batch number, and part number for all shipments where applicable.
  21. RAW MATERIAL CERTIFICATES — Supplier shall provide chemical and physical certificates for all raw materials with each shipment.
  22. RECEIVING INSPECTION — If raw materials are drop shipped from Buyer's designated vendor, Supplier shall perform receiving inspection, verifying identification, count, damage, and material certificates.
  23. SPECIAL REQUIREMENTS — Supplier shall meet all specified special requirements, critical items, or key characteristics for raw materials or processes (e.g., plating, heat treatment, passivation).
  24. QUALITY MANAGEMENT SYSTEM — Supplier shall maintain a quality management system compliant with industry standards (e.g., ISO 9001, AS9100).
  25. COUNTERFEIT PARTS — Supplier shall implement measures to prevent the supply of counterfeit raw materials or components.
  26. PERSONNEL AWARENESS — Supplier shall ensure personnel are aware of their contributions to product conformity, safety, and ethical behavior.
  27. PERSONNEL COMPETENCE — Supplier shall ensure personnel are competent and qualified to perform assigned tasks.
  28. CONTROL AND MONITORING — Buyer will monitor Supplier performance annually. Corrective action may be required if performance targets are not met.